Global awards recognizing Nissan quality
Our commitment to delivering quality products, services and experiences for customers remains waivered.
See a sample of what others are saying about our continuous improvement efforts and customer satisfaction around the world.
2026
January|Global
Nissan LEAF Named World's Best Compact Car by WWCOTY
The all-new Nissan LEAF has been awarded the prestigious title of World's Best Compact Car by the Women's Worldwide Car of the Year jury. The accolade recognizes the LEAF's sleek design, impressive powertrain performance and intuitive technology, and reinforces our commitment to making EVs accessible and desirable for all drivers.
2025
August|United Kingdom
Nissan LEAF named UK's most reliable EV
The LEAF is ranked as the most reliable EV in the UK, according to new research by Warranty Solutions Group. They group evaluates based on real-world warranty claim data, highlighting the LEAF's durability and proven electric powertrain performance.
June|USA
U.S. quality study ranks Nissan as top mass market brand
J.D. Power's 2025 U.S. Initial Quality Study (IQS) ranked Nissan No. 1 among mass market brands and second overall across the industry. Based on feedback from owners within the first 90 days of ownership, Nissan achieved the fewest problems per 100 vehicles, demonstrating exceptional quality and customer satisfaction. The Altima and Sentra topped their respective segments, while the Rogue, Frontier and Pathfinder also ranked among the leaders.
February|Canada
Nissan LEAF wins 2025 Canadian Best Residual Value Award
The LEAF has won the Canadian Black Book (CBB) Best Residual Value Award for EVs under $55,000 for the second consecutive year. This award recognizes vehicles forecast to retain the highest percentage of their original value after four years. The LEAF's strong resale value reflects its desirability, high-quality design and fitting customer needs.
2024
November|USA
Nissan top mass market brand in U.S. sales satisfaction
J.D. Power's 2024 U.S. Sales Satisfaction Index (SSI) Study ranked Nissan No. 1 among mass market brands, achieving its highest score in 32 years. The brand improved by 34 points over last year and moved up from 22nd to 11th overall, surpassing the industry average. Customers praised the transparency, ease of negotiations and efficiency of the purchase process, reflecting Nissan's customer-first approach across its dealer network.
October|Japan
Nissan Sakura, Note and Kicks ranked No. 1 in their segments in Japan automotive performance study
In J.D. Power's 2024 Japan Automotive Performance, Execution and Layout (APEAL) study, the Sakura, Note and Kicks ranked No. 1 in their respective segments. The study evaluates 10 categories and 37 attributes, including exterior, interior, driving performance and safety, based on feedback from owners two to 13 months after purchase. The results highlight Nissan's commitment to delivering innovative products and customer satisfaction.
September|Japan
Nissan ranked top in Japan for customer service
In J.D. Power's 2024 Japan Customer Service Index (CSI) Study, Nissan ranked No. 1 among mass market domestic brands. The brand received top scores in dealer facilities and support and reservation/check-in, reflecting the quality of after-sales services.
Nissan Kicks takes top ranking in compact SUV segment in Japan initial quality study
In J.D. Power's 2024 Japan Initial Quality Study (IQS), the Kicks ranked No. 1 in the compact SUV segment. The study, based on feedback from owners two to 13 months after purchase, highlighted the model's low incident rate and high initial quality.
July|Japan
Nissan wins gold award for die-less forming technology
At the 32nd Quality Engineering Research Presentation Conference, Nissan received the gold award for its study on improving the accuracy of die-less forming technology for body panels. This innovative process uses robotic incremental forming and is ideal for complex shapes and low-volume production. By applying quality engineering principles, Nissan identified causes of panel warping and optimized tool geometry and speed conditions, significantly enhancing dimensional accuracy and value for repair-parts production.
July|USA
Nissan climbs seven positions in U.S. Initial Quality Study
In J.D. Power's 2024 U.S. Initial Quality Study (IQS), Nissan moved from 13th to 6th place overall, reflecting its significant progress in quality. The Murano led the midsize SUV segment for the fifth consecutive year, while the Sentra and Altima ranked second in their respective categories, and the Frontier placed third. The study, based on feedback from owners within the first 90 days of ownership, underscores Nissan's commitment to continuous improvement and customer satisfaction.
March|USA
Nissan maintains top ranking for second year in U.S. Customer Service Satisfaction Study
In J.D. Power's 2024 U.S. Customer Service Index (CSI) Study, Nissan ranked No. 1 in the truck brand segment for the second consecutive year, scoring 873 points out of 1,000 — 30 points above the segment average. The study, based on feedback from approximately 65,000 owners one to three years after purchase, evaluates service quality, advisor interaction, vehicle pick-up, facility and check-in. The results reaffirm Nissan's customer-first approach in after-sales service.