Employees’ Health and Safety Policies and Philosophy
Nissan places great importance on occupational health and safety in the collective agreement between the company and its labor unions, has formulated a Basic Policy on Health and Safety and promotes various health and safety practices in the workplace. In the Basic Policy, as a shared core value, we tout “The health and safety of our fellow workers has top priority.” Our Basic Policy states that “From the top down to each employee, we recognize that we share a way of thinking that respects each individual, and with the optimization of the working environment, we proactively and continuously promote both mental and physical health, while pursuing the creation of a bright and lively workplace free from accidents and illness.” In accordance with the Basic Policy, we promote practices that reduce the burden on workers and make it easier to carry out their work, as well as ensuring that employees’ health is a top priority. They have been established as key tenets in Nissan’s companywide Basic Policy on Health and Safety.
Employees’ Health and Safety Management
Nissan has adopted a Basic Policy on Safety and Health so that all employees can focus on their work in a safe environment. We give top priority to worker safety as well as their well-being as a matter of company policy. The work environment relating to employee safety and health is managed uniformly according to the Basic Policy at all Nissan sites, both in Japan and globally. In Japan, we hold a Central Safety and Health Committee meeting each year chaired by the executive in charge of human resources and attended by management and labor union representatives from Nissan facilities. Activities over the past year are reviewed in such areas as workplace safety, fire prevention, mental health, health management and traffic safety, and then plans are laid out for the following year. The Safety and Health Committee at each facility meets each month, and these meetings are attended by labor union representatives. A safety and health officer and a traffic safety officer are assigned at each workplace to ensure the effectiveness of day-to-day safety activities. Globally, each facility applies the PDCA (plan, do, check, act) cycle. A teleconference is held twice a year linking all Nissan facilities worldwide to share information and discuss key issues. Regional managers for employee safety and health also meet every other year for a Global Safety Meeting. In the event of an accident, its details and responses are swiftly shared with facilities around the globe in an effort to prevent the recurrence of similar accidents. Our global midterm goal is to reduce fatal accidents to zero, including people from other companies working at Nissan premises, and to halve the fiscal 2016 number of industrial accidents by fiscal 2022. Many facilities both in Japan and globally have introduced the OHSAS 18001* occupational safety and health standard, creating a structure for the steady implementation of employee safety and health activities.
An internationally recognized standard for occupational safety and health management systems. Certification may be issued by a third-party accrediting body.
A Uniform Set of Global Safety Standards
To allow all employees to maximize their performance, we design workplaces with employee safety and health in mind. We work proactively at all levels to identify potential issues or concerns in the workplace environment, develop measures to address them and make it easier for employees to get their job done. In 2010, we standardized the safety indices that previously differed from one global site to another. Safety performance is monitored quarterly for each production site.
Specialized Mental Healthcare
We have established a specialized team led by a mental health professional to care for the mental well-being of employees. In 2005, in cooperation with external mental healthcare specialists, we introduced the Employee Assistance Program (EAP), a mental healthcare program providing employees with consistent care covering everything from prevention and early diagnosis to treatment and recovery. Since fiscal 2007 the program has expanded to include production-line workers, giving employees and their family members access to mental-health professionals for consultation, diagnosis and counseling. We also offer specialized care programs that respect employee privacy, such as the yearly “Stress Check,” through which employees receive advice from a doctor via email or letter. In fiscal 2011 our mental health training was extended to cover items bolstering the emotional health of individual employees. We promote mental healthcare through a wide range of approaches.
Rehabilitation Center to Facilitate Return to Work
Appropriate support mechanisms are required to facilitate an employee’s return to work in case of long-term or recurrent absence due to a mental or physical ailment. Nissan’s support in this area includes rules established in 2008 for the use of external rehabilitation centers to ease employees’ return to the workforce following long-term or recurrent absence. An in-house rehabilitation facility opened in 2012. By offering various programs suited to the needs of the respective workplaces, We are seeing improvements in the return-to-work ratio.
Employees’ Health and Safety Achievements
Creating Safe Workplaces
Lost-Time Injuries Frequency Rate (Japan)
Nissan employs its own safety management diagnostic methods, as well as a risk-assessment approach to workplace management, to help reduce hazards in the work environment and prevent accidents. Two tools developed internally by Nissan to identify the potential for a work accident are the Safety Evaluation System (SES) and the Fire-Prevention Evaluation System (F-PES). Applied in Japan, they call for workplace patrols in accordance with established evaluation standards to identify potential dangers and fire risks to help reduce incidents. The use of these tools has been effective in achieving these aims. Global initiatives to avoid accidents and create a safe workplace include inviting employees from Nissan facilities around the world to undergo training on workplace safety. Responsible managers and leaders also received training in SES and F-PES in preparation for the implementation of these programs at all Nissan facilities worldwide, a process that began in fiscal 2014 and was completed in fiscal 2015. Since 2011 we have been systematically carrying out Kiken Yochi Training (KYT)—literally “risk-prediction training” —at plants in Japan to raise awareness among individual workers of the risk of accidents and thereby help prevent their occurrence. This training instills an awareness of danger among workers, thus reducing the risk of their becoming involved in work accidents. Worker sensitivity is enhanced through repeated training. We have established standards for reporting on work accidents or outbreaks of fire that occur in any of the production sites, and these standards are applied globally. If any serious work accidents such as fatalities, or outbreaks of fire that may have an impact globally occur, the person in charge where the accident or fire occurred must report without delay to Nissan Motor Co., Ltd. (NML). NML will dispatch information and measures as well as instructions to each company site, based on the report. It is hoped that this will help prevent similar disasters or accidents. There were no fatal accidents involving Nissan employees globally in fiscal 2018. However, in fiscal 2011, 2012 and 2013 there was one fatality each year in South Africa, Spain and North America, respectively. In fiscal 2016, two fatal accidents occurred—one in North America and one in India. We investigated these fatal accidents and have implemented strict countermeasures to prevent such accidents from happening again at any of our plants. We monitor lost-time injury frequency rates,* and has confirmed lower rates than the automobile industry average. As we are currently transitioning to a more comprehensive approach to frequency rate aggregation, this report contains only Japan’s domestic rates.
Total lost-time injury cases ÷ total working hours × 1 million
Improved Production-Line Environment
Nissan seeks to fulfill its mission of engaging in “human-friendly production” by continuously improving the workplace environment at its manufacturing facilities worldwide. At workplaces with high summer temperatures, for example, we have installed internal cold-air ducts and ensured there are set breaks to drink water, particularly in locations with considerable workloads. Constant improvements are being made to allow employees to work in a comfortable environment.
Certified Health and Productivity Management Organization Recognition Program (White 500)
In today’s society, employee health is increasingly viewed less as a question of individual effort than a key factor must be corporations must address to survive. This has put strategic management of employee health and productivity from a business perspective in the spotlight. At Nissan, we believe that investing in employee health improves both vitality and productivity, energizing the entire organization and improving results. Accordingly, we take a strategic approach to creating safe and pleasant workplace environments that promote both physical and mental health among employees. Based on these principles and their successful application, NML was recognized by Japan’s Ministry of Economy, Trade and Industry and the Nippon Kenko Kaigi (literally, “Japan health conference”) under the 2019 Certified Health and Productivity Management Organization Recognition Program in the large enterprise category (White 500), announced in February 2019. The White 500 honors organizations with particularly effective health and productivity management based on regional health initiatives and programs promoted by the Nippon Kenko Kaigi. We will continue to strengthen our health maintenance activities aimed at staff of all ages.