Quality improvements continue based on findings from prior experiences. In this area, Nissan's quality commitment and FQC activities are demonstrated via displays of actual parts.
Sharing Nissan's quality improvement approach and practices
This blue panel explains Nissan's approach to product quality improvement practices.
To ensure that Nissan continually delivers top-quality vehicles, we developed a global standard called the Nissan Product Quality Policy (NPQP). Nissan strictly adheres to the NPQP at all levels of our product development and manufacturing process. The NPQP also strengthens cooperation with our suppliers and enhances all FQIA activities. The exhibition area shows various examples of these activities in detail.
The central blue panel explains Nissan's approach to product quality improvement, including FQC activities and quality assurance processes. The exhibition area highlights our quality improvement initiatives via information panels, videos, and displays of actual parts. The exhibition helps educate Nissan employees, including those involved in the manufacture and sales of Nissan vehicles, on quality. It also clearly demonstrates Nissan's dedication to quality.
Continuous learning and a clear, proactive response
Showing examples of prior serious incidents and lessons learned.
This exhibition area just inside the main entrance features panels that illustrate the evolution of automotive technologies, highlighting prior serious incidents and the lessons learned, and charting the continuous improvement process. Examples of quality improvement and recall processes are displayed together with actual parts. Publicly sharing examples of such incidents underscores Nissan's firm commitment to quality improvement.
Showing Nissan's high-precision FQIA workflow to the public
Next to the exhibition area you can observe field quality investigation and analysis activities, including a detailed flow chart. Problem parts are collected from customers and dealers and thoroughly investigated, leading to the appropriate countermeasures. The workflow demonstrates that a high level of precision is maintained throughout every phase, underscoring Nissan's deep awareness of effective quality improvement.
