Wide-ranging environmental efforts at our dealerships-including separation of waste, recycling, and energy-saving activities-are essential to earning customers‘ trust and appreciation of Nissan’s environmental activities.
In April 2000, we introduced a certification system for dealers called Nissan Green Shop. This is Nissan‘s own environmental management system, which conforms to ISO 14001 standards. We finished certifying all Nissan dealerships in Japan in March 2002, and continue to audit them to raise the level of their efforts.
Dealerships that have been certified in Nissan Green Shop have appointed environmental staff and directors to be in charge of environmental activities, and established a system of responsibility for these activities. Working within this system, the environmental staff and directors (1) ensure that end-of-life vehicles and waste are disposed of properly, (2) manage environmental facilities, and (3) conduct public relations and other activities to inform customers of Nissan's environmental efforts.
In addition, starting in 2008, we are planning to intensify efforts to reduce carbon dioxide (CO2) emissions based on our environmental action plan, Nissan Green Program.
Drawing upon Nissan Green Shop activities in Japan, we are currently looking into expanding this system to promote environmental activities at Nissan dealers around the world. While corporate structure and management methods differ between countries, we take into consideration specific circumstances and regional characteristics when explaining the Green Shop system to local Nissan representatives, thus sharing information on a global scale.
Promoting the introduction of renewable energy
In Japan, Nissan is moving forward with the establishment of dealerships that have a reduced environmental impact. In May 2011, Chiba Nissan's Kita-Narashino dealership installed solar panels with a 10kw generation capacity when the dealer's structure was rebuilt, and soon began to use solar power generated by the panels. An in-store monitor for the management of the electricity that was generated was also installed. The monitor shows how power is produced by the solar panels and how much power is being generated at the time. Favorably received by customers, the monitoring system is easy to understand. It also helps to raise employees' awareness about saving energy; electricity costs have been reduced by about 12% compared to the previous year.
Regular and internal audits to maintain and improve activities
The Nissan Green Shop certification system requires that dealers pass more than a single audit. To ensure that they establish an environmental management system and maintain and improve activities, approximately 40 Nissan inspectors conduct regular annual audits and certification renewal audits every three years. At the end of March, 2011, all previously certified dealerships and outlets (173 dealerships and approximately 2,800 outlets*) underwent recertification. At the same time, an environmental management system has also been established in which dealerships conduct their own internal audits every six months.
- *Total number of vehicle, service center, parts, forklift, and other dealerships
- *The terms "internal audit" and "regular audit" are used in accordance with Nissan's own standards.
Always searching for new perspectives
Starting with the 2003 audits, the conventional "pass/fail" method was augmented with a point-based system. This enabled dealers to compare their own environmental performance with that at other dealerships and the company-wide average, so as to boost awareness and motivation in their workplaces. Twenty-nine audit items related to observation of the Automobile Recycling Law that went into effect in January 2005 have also been added to the 2005 Green Shop Audit Check Sheet for vehicle dealerships, service centers, and other operations.